Enterprise-Grade Security
Security is foundational. Built for regulated healthcare environments.
Security Controls
- •SOC 2 Certified
- •HIPAA Compliant
- •Encrypted at rest and in transit
- •Role-based access controls
- •Full audit logging
- •Data minimization protocols
- •Support for BAAs where applicable
Clear Boundaries
What healthlock CAN do
- •Monitor claims activity and plan rule application
- •Identify exceptions and risk patterns
- •Apply plan-aware enforcement logic
- •Route structured interventions
- •Produce audit-grade documentation
- •Assist members on request with plan-aware guidance
What healthlock CANNOT do
- •Provide medical advice, diagnosis, or treatment
- •Replace carriers, TPAs, brokers, or PBMs
- •Make insurance coverage determinations
- •Act as a licensed medical provider
Important Boundary Statement
healthlock supports administrative oversight and workflow. It does not provide medical advice or insurance determinations. All clinical and coverage decisions remain with the appropriate licensed professionals and administrators.
Questions about security or compliance?
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